Welcome to TekNet
Surge Networks, Inc. is pleased to announce our partnership with a leading I.T. service provider with over 20 years experience in government and corporate level technical support and maintenance. We believe that this partnership will compliment Surge Networks’ mission to provide our customers with excellent product value and unsurpassed I.T. support and maintenance.
TekNet is a “Best in Class” equipment maintenance program that provides comprehensive technical service and support for all your IT equipment, including end-of-life and previous generation product. From Cisco to IBM and Juniper to Sun Microsystems, TekNet provides a solid depth of knowledge, expertise and hands on experience to support your staff with day-to-day challenges.
You have come to depend on Surge Networks’ S.A.F.E. Guard philosophy when purchasing product from an organization that is Secure, Affordable, Fast and Easy. Now enter TekNet, the next generation of dependable and reliable technical support for your switches, routers, servers, VoIP and security/optical hardware. No longer are the days of unprotected support for product that O.E.M’s will not cover. Through TekNet’s “One Price” program, you get it all, TAC support, bug fixes, software updates, and parts replacement. Additional services, such as 4hr on-site technician and part dispatch, Installation services, and much more are also available through our IT Services team.
It’s that simple, TekNet can be registered on one unit or an entire data center depending on the needs you have. Our goal is to provide an easy and affordable way to protect ALL your I.T. equipment, even if purchased from a different source. You can now have the peace of mind, knowing that your equipment is protected from any unforeseen emergency without having to spend a fortune in technical support or replacements!
Why TekNet ?
- Substantial cost savings – Save up to 90% compared to traditional OEM maintenance contracts
- Extend the usability of equipment well beyond the OEM dictated end of life.
- Next day hardware replacement with on-site setup at no additional cost. (Additional service offerings available for mission critical devices) *Limitations may apply.
- Online access to request service 24/7/365
- US based technical support by certified engineers available via telephone or email.
- Proactive notification of any IOS updates and bug fixes.
- Comprehensive network of over 5000 certified technicians and engineers strategically based across the United States.
- Rapid Response teams to support rapid resolution.
- Sophisticated tracking and response system provides 24/7 status updates on your service even.
- Support for equipment regardless if it is emerging or end of life.
Additional TekNet Benefits
Stretch your IT budget which allows for additional purchases of:
- Needed I.T. equipment
- Spare equipment
- System upgrades
- Additional maintenance contracts
Keep your existing IT network stable and running longer:
- No longer required to replace EOL/EOS equipment that OEM manufacturers will no longer cover
- Peace of mind knowing a national network of certified engineers are standing by to support your technology needs.
- Fixed pricing eliminates variable cost hitting your bottom line unexpectedly.
Flexibility with TekNet:
- Register one unit or an entire data center
- No age limitations on fully operational products
- All major manufacturers are supported.
Get started with TekNet today!
Surge Networks purchases excess or surplus I.T. equipment from individuals and companies alike. Turn your I.T. assets into cash. Sell to Us.